This Privacy Policy outlines how Dog Care collects, uses, maintains, and protects the information gathered from users (“Users”) of the Dog Care mobile application (“App”). By using the App, you agree to this policy. If you do not agree, please refrain from using the App.
This policy is an integral part of the Dog Care Terms of Service.
1. Personal Identification Information
Dog Care may collect personal identification information in various ways, including when Users:
- Use features within the App
- Communicate with our support team
The personal information collected may include:
- Login credentials (such as through email, Google, or Apple)
- Any other data you voluntarily provide
2. Non-Personal Identification Information
We may collect non-personal identification information about Users, which includes technical data such as:
- Device type and operating system version
- Usage statistics (e.g., how often the App is used),
- IP address
- Crash reports and logs for troubleshooting and performance improvement
This information is used solely for internal analytics and improving the App’s performance and functionality.
3. Image and Audio Data Collection
Dog Care collects images and audio to identify and analyze potential issues related to your dog.
The service allows users to capture photos and videos of their pet dogs, which are then processed into diagnostics, advice and suggestions. Dog Care does not own the content that users upload or process.
Dog Care complies with applicable laws and fully respects third-party rights. The app is not liable for the content uploaded by users, nor for the results or advice generated by Dog Care from such content.
4. Data Storage and Protection
We implement robust security practices to protect your personal and non-personal information from unauthorized access, alteration, disclosure, or destruction. We use encryption and other security measures to safeguard all data, including audio files and personal information, while stored and during transmission.
Although we strive to protect your data, no system is completely secure, and we encourage Users to take steps such as protecting their devices with strong passwords.
5. How We Use Collected Information
Dog Care collects and uses personal information for the following purposes:
- To provide, operate, and maintain our services
- To improve customer service by responding to your inquiries and requests
- To provide you with updates related to the App (such as new features or changes in services)
We will not use your personal data for any purpose outside of what is outlined in this policy.
6. Data Retention
We retain your personal data, including dog photos, event logs and conversations with Dog Care, for as long as necessary to provide the services you requested.
7. Changes to This Privacy Policy
Dog Care may update this privacy policy from time to time. When we do, we will revise the date at the bottom of this page. We encourage Users to periodically check this page for any changes. Your continued use of the App after changes are posted constitutes your acceptance of those changes.
8. Contacting Us
If you have any questions about this Privacy Policy, please contact us at:
DogcareEmail: info@appgeneration.com
This document was last updated on Oct 19, 2026